Description

GRANDSTREAM GRP2604P: The Apex Essential Phone – Uniting PoE, Gigabit, and BLF/Speed Dial Control for UAE Workplaces

In the demanding business hubs of Dubai, Abu Dhabi, and across the United Arab Emirates, maximizing productivity while simplifying infrastructure is a key objective. The GRANDSTREAM GRP2604P Essential PoE IP Phone stands as the definitive solution for achieving this balance within the essential communication tier. It represents the most feature-rich model in the GRP260x line, masterfully integrating the convenience of Power over Ethernet (PoE), the speed of dual Gigabit Ethernet ports, the capacity of 3 lines and 6 SIP accounts, and the enhanced control offered by 10 integrated multi-purpose extension keys (BLF/speed dial). Designed specifically for high-volume users like receptionists, administrative assistants, and team leaders operating within modern PoE-enabled network environments, the Grandstream GRP2604P streamlines deployment, eliminates power cable clutter, and provides unparalleled efficiency through rapid call handling and presence monitoring, all managed centrally via the GDMS cloud platform.

The Ultimate Essential Feature Set: PoE + Gigabit + BLF/Speed Dial

The Grandstream GRP2604P combines the best features of its GRP260x siblings into one powerful package, tailored for efficiency-driven UAE workplaces:

1. Integrated Power over Ethernet (PoE): Supporting IEEE 802.3af PoE (Class 2), the GRP2604P receives both power and data connectivity through a single Ethernet cable connected to a PoE switch. This is a game-changer for deployment, especially at scale. It eliminates the need for individual power adapters, reducing hardware costs, simplifying installation, minimizing desk clutter, and enabling centralized power backup via a UPS connected to the switch. For businesses standardizing on PoE infrastructure, the GRP2604P offers the cleanest and most efficient deployment option.
2. 10 Multi-Purpose Extension Keys: This is the key differentiator for users requiring advanced call control. The 10 programmable keys with dual-color LEDs provide instant access and visual feedback. Configured as Busy Lamp Field (BLF) keys, they show the real-time status (idle, ringing, busy) of colleagues, allowing for efficient call transfers and internal communication. As speed dial keys, they enable one-touch calling of frequently contacted numbers or features. This significantly boosts productivity for roles involving heavy call traffic or coordination.
3. Dual Gigabit Ethernet Ports: Future-proofing connectivity, the dual switched 10/100/1000 Mbps ports ensure that neither the phone nor a connected PC becomes a network bottleneck. This preserves high-speed data transfer capabilities across the desk, essential for modern applications and large file transfers common in UAE businesses.
4. Expanded Capacity (3 Lines / 6 SIP Accounts): With support for 3 lines and 6 SIP accounts, the Grandstream GRP2604P comfortably handles moderate to high call volumes, shared line appearances (SCA/BLA), or multiple user identities, providing the flexibility needed for demanding roles.

This comprehensive feature set makes the Grandstream GRP2604P the most capable and versatile phone within the GRP essential range, particularly for organizations leveraging PoE.

Clear Display and Intuitive Interface

The phone features a 2.7-inch (132×64 pixel) backlit graphical LCD, ensuring clear visibility of caller information, BLF/speed dial labels, call status, and menu options, even in varied office lighting conditions. Combined with 4 context-sensitive soft keys and dedicated function keys for common tasks (Message, Transfer, Hold, Headset, Mute, Send/Redial, Speakerphone, Volume), the user interface remains intuitive and efficient.

Effortless Cloud Management via GDMS

Deploying and managing the GRP2604P, even in large quantities across multiple UAE sites, is streamlined through the Grandstream Device Management System (GDMS). This cloud platform enables zero-touch provisioning, where phones automatically retrieve their configurations upon connection to the network, eliminating manual setup. GDMS provides a centralized interface for IT administrators to manage firmware updates, configure settings (including BLF/speed dial keys), monitor device status, and perform remote troubleshooting, significantly reducing operational overhead and ensuring consistency across the deployment.

Carrier-Grade Audio Quality

Grandstream ensures that call clarity is never compromised. The Grandstream GRP2604P delivers High-Definition (HD) audio on both the handset and the full-duplex speakerphone, thanks to support for wideband codecs like G.722 and Opus. This results in richer, more natural voice quality, improving comprehension and reducing listener fatigue. Integrated noise shield technology further enhances the experience by actively filtering out distracting background sounds, ensuring professional communication quality is maintained.

Collaboration and Productivity Enhancements

Beyond basic calling, the GRP2604P supports 5-way local audio conferencing, facilitating easy group collaboration. It offers a full suite of standard and advanced telephony features, including hold, transfer, forward, call park/pickup, SCA/BLA, downloadable phonebooks (XML/LDAP up to 2000 entries), and a large call log (up to 800 records). The combination of dedicated function keys and the 10 programmable keys provides extensive options for tailoring the phone to specific user workflows.

Uncompromising Security

Security remains a top priority. The Grandstream GRP2604P incorporates robust security measures at multiple levels: secure boot verifies firmware integrity, dual firmware images provide redundancy during upgrades, and sensitive data is stored encrypted. Communications are protected using industry-standard TLS for signaling and SRTP for media encryption, safeguarding against eavesdropping. Support for 802.1x ensures secure network authentication.

Professional Design and Ergonomics

The Grandstream GRP2604P features a sleek design suitable for any professional environment. It includes an RJ9 headset jack and supports EHS for compatible wireless headsets (Plantronics, Jabra, Sennheiser), offering hands-free convenience. The adjustable base stand (2 angle positions) allows users to optimize the viewing angle for comfort, and the phone is also wall-mountable (mount sold separately).

The Ultimate Essential PoE Solution for Control and Performance in the UAE

For organizations in Dubai, Abu Dhabi, and across the UAE that utilize PoE infrastructure and require an essential IP phone that offers the highest level of call control, performance, and deployment simplicity, the GRANDSTREAM GRP2604P is the definitive choice. It masterfully combines the efficiency of PoE, the speed of Gigabit Ethernet, the capacity of 6 SIP accounts, and the productivity boost of 10 BLF/speed dial keys. Managed effortlessly via GDMS and delivering exceptional HD audio and security, the Grandstream GRP2604P empowers high-volume users and enhances operational efficiency, making it the apex VoIP Phone UAE solution within the essential carrier-grade category.

GRANDSTREAM GRP2604P Essential PoE IP Phone – Specifications

• Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
• Network Interfaces: Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
• Graphic Display: 132 x 64 (2.7’’) backlit graphical LCD display
• Feature Keys: 3 line keys with dual-color LED and support for 6 SIP accounts, 4 XML programmable context sensitive soft keys, 5 (navigation, menu) keys, 10 BLF/speed-dial keys. 8 dedicated function keys for: MESSAGE(with LED indicator), TRANSFER, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
• Auxiliary Port: RJ9 headset jack (allowing EHS with Plantronics & Jabra & Sennheiser headsets)
• Voice Codecs and Capabilities: Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, iLBC, OPUS, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB
• Telephony Features: Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 800 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over
• HD Audio: Yes, HD handset and speakerphone with support for wideband audio
• Base Stand: Yes, 2 angle positions available (39° & 45°). Wall Mountable (*wall mount sold separately)
• QoS: Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
• Security: Ordinary user and administrator level passwords based on SHA-256 and SHA-256 sess authentication, SIP authentication algorithms based on SHA-256, SHA-256 sess, SHA-512/256, SHA-512/256 sess, MD5 sess. AES security profile, SRTP, TLS call encryption, 802.1x media access control.
• Multi-language: English, Chinese, Korean, Japanese, German, Italian, French, Spanish, Portuguese, Russian, Croatian, and more
• Upgrade/Provisioning: Firmware upgrade via FTP/TFTP / HTTP / HTTPS, mass provisioning using GDMS/TR-069 or AES encrypted XML configuration file
• Power & Green Energy Efficiency: Integrated Power-over-Ethernet (PoE): IEEE802.3af Class 2, 3.84W-6.49W; IEEE802.3az (EEE)
• Temperature and Humidity: Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensing
• Package Content: GRP2604P phone, handset with cord, base stand, network cable, Quick Installation Guide, BLF Lables (Universal power supply NOT included)
• Physical:
  • Dimension: 214mm (L) x 206mm (W) x 68mm (H) (with handset)
  • Unit weight: 790g; Package weight: 1100g
• Compliance: FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; RCM: AS/NZS CISPR32; AS/NZS 62368.1; AS/CA S004; IC: ICES-003; CS-03;