Grandstream GRP2602 IP Phone
Grandstream GRP2602 IP Phone - Image 2

Grandstream GRP2602 IP Phone

GRANDSTREAM GRP2602 Essential IP Phone

Step up your essential business communications in Dubai and Abu Dhabi with the GRANDSTREAM GRP2602 Essential IP Phone. As a key member of the carrier-grade GRP series, this model enhances basic functionality by offering support for 4 SIP accounts across its 2 lines, providing greater flexibility for managing multiple extensions or shared lines compared to entry-level phones. Designed for mass deployment and effortless administration across the UAE, the GRP2602 integrates seamlessly with Grandstream’s Device Management System (GDMS) for zero-touch provisioning and centralized cloud management. Experience superior call clarity thanks to full HD audio on both the handset and speakerphone, further refined by noise shield technology to minimize ambient distractions in busy office environments. The inclusion of a 132×48 pixel backlit graphical LCD ensures excellent screen visibility regardless of lighting conditions, improving user experience. Boost collaboration with built-in 5-way audio conferencing and enjoy hands-free operation via EHS support for compatible headsets (Plantronics, Jabra, Sennheiser). With its sleek design, enhanced capacity, and robust enterprise-level security features (including secure boot and encrypted communications), the GRP2602 is the ideal VoIP Phone UAE choice for professionals and organizations requiring a reliable, secure, and slightly more versatile communication endpoint that remains cost-effective and easy to manage.

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Description

GRANDSTREAM GRP2602: Enhanced Capacity Meets Essential Reliability for UAE Businesses

In the dynamic business environments of Dubai, Abu Dhabi, and across the United Arab Emirates, communication tools must strike a balance between functionality, reliability, and ease of management. The GRANDSTREAM GRP2602 Essential IP Phone emerges as a compelling option within the carrier-grade GRP series, offering a strategic step up from basic models by providing support for 4 SIP accounts across its 2 lines. This expanded capacity caters to users with slightly more complex communication needs, such as handling multiple extensions, participating in shared line arrangements, or requiring distinct lines for different roles or departments, all while maintaining the core strengths of the GRP platform: effortless deployment, exceptional audio quality, and robust security.

Increased Flexibility with 4 SIP Accounts

While maintaining the familiar 2-line physical interface, the GRP2602’s primary enhancement is its ability to register and manage up to four distinct SIP accounts. This seemingly small change unlocks significant flexibility for various user scenarios prevalent in UAE workplaces. For instance, an executive assistant might use one account for their direct line, another for their manager’s line (using shared call appearance – SCA, or busy lamp field – BLF, if supported by the PBX), and perhaps a third for a departmental line. Sales professionals might have individual lines and also monitor a general sales queue line. In environments utilizing hot-desking, users can easily log in to their personal SIP account profile on any GRP2602 device. This increased account capacity allows the phone to adapt to more diverse roles and workflows compared to strictly 2-account models, providing greater operational agility without introducing unnecessary complexity for the end-user.

Enhanced User Experience with Backlit Display

Another notable improvement in the GRP2602 is the inclusion of a 132×48 pixel backlit graphical LCD display. While the resolution remains the same as the GRP2601, the addition of backlighting makes a significant difference in usability across various office lighting conditions found in Dubai and Abu Dhabi. Whether in brightly lit open-plan offices, dimly lit private offices, or areas with variable ambient light, the backlit screen ensures that caller ID, menu options, call status, and other crucial information remain clearly visible at all times. This seemingly minor enhancement reduces eye strain, minimizes errors when dialing or accessing features, and contributes to a more professional and user-friendly experience overall.

Streamlined Deployment and Management via GDMS

Like all members of the GRP series, the GRP2602 leverages the power of the Grandstream Device Management System (GDMS). This cloud-based platform is a game-changer for IT administrators managing telephony deployments, especially large-scale ones across multiple UAE locations. GDMS enables true zero-touch provisioning. Phones can be pre-configured within the GDMS cloud portal; upon connection to the network (wired Ethernet in the case of the standard GRP2602), the device securely communicates with GDMS and automatically downloads its specific configuration, including SIP account details, network settings, firmware updates, and custom parameters. This eliminates the need for manual, device-by-device setup, drastically reducing deployment time and associated labor costs. Furthermore, GDMS provides a centralized dashboard for ongoing management, allowing administrators to monitor device status, push firmware updates to entire groups of phones simultaneously, troubleshoot issues remotely, and manage configurations efficiently. This centralized control ensures consistency, enhances security, and simplifies the administration of the entire voice infrastructure.

Superior Audio Performance for Clear Communication

Grandstream prioritizes audio quality, and the GRP2602 upholds this standard. It features full High-Definition (HD) audio support on both the handset and the integrated full-duplex speakerphone. Utilizing wideband audio codecs like G.722 and Opus (where supported by the network and PBX), the phone captures and reproduces a wider range of audio frequencies, resulting in richer, clearer, and more natural-sounding voice calls compared to traditional narrowband telephony. This enhanced clarity improves comprehension, reduces misunderstandings, and makes conversations less fatiguing. To further enhance the audio experience, particularly in potentially noisy office environments common in the UAE, the GRP2602 incorporates Grandstream’s noise shield technology. This feature actively identifies and suppresses non-voice background sounds, ensuring that the user’s voice remains prominent and clear to the listener on the other end of the call.

Collaboration and Essential Features

The GRP2602 facilitates collaboration through its built-in 5-way audio conferencing capability. Users can easily initiate and manage conference calls involving up to five parties directly from the phone interface, eliminating the need for external bridging services for quick ad-hoc meetings. Standard call handling features are comprehensive, including hold, transfer (blind and attended), forward, call park/pickup, call waiting, and support for shared call appearance (SCA) and bridged line appearance (BLA) functionalities, crucial for team environments. The phone supports downloadable phonebooks (XML, LDAP) with a capacity of up to 2000 entries and maintains a local call log of up to 800 records.

Carrier-Grade Security Foundation

Security is integral to the GRP series design. The GRP2602 benefits from enterprise-level security measures, including secure boot to ensure firmware authenticity, dual firmware images for upgrade resilience, and encrypted data storage for sensitive information. Network communications are secured through support for TLS (Transport Layer Security) for signaling encryption and SRTP (Secure Real-time Transport Protocol) for media (voice) encryption, protecting calls from eavesdropping. Additionally, it supports 802.1x for port-based network access control, adding another layer of security within the corporate network.

User Comfort and Connectivity

The phone maintains the sleek, professional aesthetic of the GRP line. It includes an RJ9 headset jack for wired headsets and, importantly, supports Electronic Hook Switch (EHS) functionality with compatible wireless headsets from major brands like Plantronics, Jabra, and Sennheiser. This allows users to answer and end calls directly from their wireless headset, providing valuable mobility and hands-free convenience during calls.

The Ideal Step-Up Essential Phone for the UAE Market

For businesses and organizations in Dubai, Abu Dhabi, and across the UAE that find basic 2-account phones slightly limiting but still prioritize ease of use, reliability, and efficient management, the GRANDSTREAM GRP2602 offers an excellent solution. Its expanded 4-SIP account capacity, combined with the enhanced visibility of a backlit LCD, the power of GDMS cloud management, superior HD audio, and robust carrier-grade security, makes it a versatile and dependable endpoint for a wide range of users. It delivers a tangible step up in flexibility without sacrificing the core values of the essential GRP line, making it a smart investment for enhancing productivity and ensuring clear, secure communication in any modern UAE workplace.

GRANDSTREAM GRP2602 Essential IP Phone – Specification

  • Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
  • Network Interfaces: Dual switched auto-sensing 10/100 Mbps Ethernet ports (GRP2602/GRP2602W), Dual switched auto-sensing 10/100 Mbps Ethernet ports with integrated PoE (GRP2602P/GRP2602G)
  • Graphic Display: 132 x 48 (2.41’’) backlit graphical LCD display
  • Wi-Fi: Integrated dual-band (2.4GHz and 5GHz) Wi-Fi 6 (802.11a/b/g/n/ac/ax) – hardware version 5.0 and above (GRP2602W, GRP2602G only)
  • Feature Keys: 2 line keys with dual-color LED and support for 4 SIP accounts, 4 XML programmable context sensitive soft keys, 5 (navigation, menu) keys. 8 dedicated function keys for: MESSAGE(with LED indicator), TRANSFER, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
  • Auxiliary Port: RJ9 headset jack (allowing EHS with Plantronics & Jabra & Sennheiser headsets)
  • Voice Codecs and Capabilities: Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, iLBC, OPUS, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB
  • Telephony Features: Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 800 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over
  • HD Audio: Yes, HD handset and speakerphone with support for wideband audio
  • Base Stand: Yes, 1 angle position available (45°). Wall Mountable (*wall mount sold separately)
  • QoS: Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
  • Security: Ordinary user and administrator level passwords based on SHA-256 and SHA-256 sess authentication, SIP authentication algorithms based on SHA-256, SHA-256 sess, SHA-512/256, SHA-512/256 sess, MD5 sess. AES security profile, SRTP, TLS call encryption, 802.1x media access control.
  • Multi-language: Simplified Chinese, Traditional Chinese, English, Arabic, Catalan, Czech, German, Greek, Spanish, French, Hebrew, Croatian, Magyar, Italian, Japanese, Korean, Latvian, Dutch, Polish, Portuguese, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian
  • Upgrade/Provisioning: Firmware upgrade via FTP/TFTP / HTTP / HTTPS, mass provisioning using GDMS/TR-069 or AES encrypted XML configuration file
  • Power & Green Energy Efficiency:
    • Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA (GRP2602/GRP2602W)
    • PoE: IEEE802.3af Class 1, 3.84W; IEEE802.3az (EEE) (GRP2602P/GRP2602G Only)
  • Temperature and Humidity: Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensing
  • Package Content: GRP2602 phone, handset with cord, base stand, universal power supply (GRP2602 / GRP2602W / GRP2602G only), network cable, Quick Installation Guide
  • Physical:
    • Dimension: 208mm (L) x 180mm (W) x 63.4mm (H) (with handset)
    • Unit weight: 670g; Package weight: 870g (GRP2602 / GRP2602W), 880g (GRP2602P / GRP2602G), 830g (GRP2602W)
  • Compliance (GRP2602 / GRP2602P / GRP2602G): FCC: Part 15 Subpart B, Class B; Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; RCM: AS/NZS CISPR32; AS/NZS 62368.1; AS/CA S004; IC: ICES-003; CS-03 Part V
  • Compliance (GRP2602W): FCC: Part 15 Subpart B, Class B; Part 15 Subpart E, 15.407; Part 15 Subpart C, 15.247 CE: ETSI EN 301 893; ETSI EN 301 489-1/-17; ETSI EN 300 328; EN 62368-1; EN 62311; EN 55032; EN 55035; EN IEC 61000-3-2; EN 61000-3-3 IC: RSS-247 Issue 2; RSS-Gen Issue 5; ICES-003 Issue 7; CS-03, Part V RCM: AS/NZS CISPR32; AS/NZS 4268; AS/NZS 2772.2; AS/NZS 62368.1; AS/CA S004

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