Description
GRANDSTREAM GRP2615: The Executive Standard for High-Performance Communication in the UAE
In the upper echelons of business communication within Dubai, Abu Dhabi, and the wider UAE, the demands placed on desktop IP phones transcend basic functionality. Executives, busy managers, administrative assistants managing multiple lines, and high-volume call center agents require tools that offer exceptional capacity, intuitive control, seamless connectivity, and the flexibility to adapt to evolving needs. The GRANDSTREAM GRP2615 High-End Carrier-Grade IP Phone is engineered precisely for this demanding segment. As a flagship model in the GRP series, it combines a sophisticated design with a powerful feature set, including a large 4.3-inch color LCD, support for 10 lines and 16 SIP accounts, an impressive 40 built-in digital Multi-Purpose Keys (MPKs), integrated dual-band Wi-Fi 6, integrated Bluetooth 5.0, dual Gigabit Ethernet ports with PoE, and crucial support for the GBX20 Extension Module. Managed effortlessly via GDMS and delivering superior HD audio, the Grandstream GRP2615 sets the standard for high-performance, carrier-grade communication for power users across the United Arab Emirates.
Commanding Visual Interface: The 4.3-inch Color LCD
The Grandstream GRP2615 immediately distinguishes itself with its large, vibrant 4.3-inch (480×272) TFT color LCD. This significantly larger display compared to lower GRP models provides a superior user experience:
- Enhanced Clarity and Readability: Call information, contact lists, VPK labels, system menus, and caller ID are displayed with exceptional clarity and ample space, reducing eye strain and improving comprehension.
- Intuitive Navigation: The larger screen makes navigating through menus, directories, and call logs more straightforward and efficient.
- Rich Visual Feedback: Color icons and status indicators provide immediate, easily understandable feedback on line status, feature activation, and presence information.
- XML Screen Customization: The large display offers more real estate for custom XML applications, allowing integration with third-party services or displaying tailored business information directly on the phone screen.
This premium display forms the centerpiece of the user interaction, providing a clear, professional, and efficient interface for managing communications.
Exceptional Capacity: 10 Lines and 16 SIP Accounts
Designed for users handling significant call traffic, the Grandstream GRP2615 offers substantial capacity:
- 10 Line Keys: Provides direct access to 10 line appearances or programmable features, ideal for managing multiple simultaneous calls, monitoring numerous lines (SCA/BLA), or assigning frequently used functions.
- 16 SIP Accounts: Support for up to 16 distinct SIP identities offers maximum flexibility for complex configurations, including multiple direct lines, shared extensions across different departments, or integration with various VoIP services. This capacity is crucial for executives with multiple roles, advanced call routing scenarios, or integration into large, segmented enterprise environments in the UAE.
This high capacity ensures that even the busiest users can manage their communications effectively without limitations.
Powerhouse Programmability: 40 Built-in Digital MPKs
Complementing the 10 physical line keys, the Grandstream GRP2615 integrates 40 digital Multi-Purpose Keys (MPKs). These are typically accessed and managed via the 5 XML programmable context-sensitive soft keys and the navigation keys, displaying their status and labels directly on the large 4.3-inch color LCD. This built-in digital approach offers significant advantages:
- Extensive Customization: Program these 40 keys for a vast range of functions including BLF (Busy Lamp Field) for presence monitoring, speed dial for frequently called contacts, call park/pickup, intercom, voicemail access, feature codes, and more.
- Paperless Operation: Eliminates the need for physical designation strips, providing a cleaner look and dynamic updates directly on the screen.
- Scalability for Power Users: The sheer number of programmable keys caters perfectly to receptionists managing large directories, executives needing quick access to assistants and key contacts, or call center agents requiring specific function keys.
Expandability for Maximum Control: GBX20 Extension Module Support
For users who require even more direct access keys, the GRP2615 supports the GBX20 LCD Extension Module. This module seamlessly connects to the Grandstream GRP2615 (typically via USB) and adds:
- Additional Color LCD: The GBX20 features its own large color LCD.
- 20 Physical Keys per Module: Each module provides 20 dual-color physical keys.
- 40 Programmable Functions per Module: With 2-page switching per module, each GBX20 adds 40 programmable functions (BLF, speed dial, etc.).
- Support for up to 4 Modules: A single GRP2615 can support up to four GBX20 modules, potentially adding a staggering 160 additional programmable keys.
This expansion capability makes the Grandstream GRP2615 suitable for the most demanding receptionist or attendant console positions in large UAE organizations.
Cutting-Edge Connectivity: Wi-Fi 6 and Bluetooth 5.0
The Grandstream GRP2615 incorporates the latest wireless technologies for maximum flexibility and performance:
- Integrated Dual-Band Wi-Fi 6 (802.11ax): Provides state-of-the-art wireless connectivity, offering higher efficiency, better performance in dense environments, and enhanced reliability compared to previous Wi-Fi standards. Dual-band support (2.4GHz & 5GHz) ensures optimal connection based on range and interference.
- Integrated Bluetooth 5.0: Offers improved range, speed, and connection stability compared to older Bluetooth versions. It allows seamless pairing with Bluetooth headsets for untethered communication and supports features like mobile contact sync (depending on PBX capabilities).
These integrated wireless options provide unparalleled deployment flexibility and user convenience, crucial in modern, dynamic UAE workplaces.
High-Speed Wired Foundation: Gigabit PoE and USB
Alongside its wireless prowess, the Grandstream GRP2615 maintains a strong wired foundation:
- Dual Switched Gigabit Ethernet Ports with PoE: Ensures maximum throughput for the phone and a connected PC, while integrated PoE (802.3af) simplifies installation and power management.
- USB Port: Provides connectivity for the GBX20 extension module and potentially other USB accessories like headsets or storage devices (check firmware compatibility).
Carrier-Grade Reliability and Management
Built on the GRP platform, the Grandstream GRP2615 offers enterprise-class reliability and manageability:
- GDMS Cloud Management: Zero-touch provisioning, centralized configuration, firmware management, monitoring, and troubleshooting streamline deployment and reduce IT workload across any number of devices in the UAE or globally.
- Superior HD Audio: Wideband audio codecs (including Opus) and noise shield technology deliver crystal-clear voice quality on both the HD handset and the full-duplex speakerphone.
- Robust Security: Features secure boot, dual firmware images, encrypted data storage, TLS/SRTP encryption, and 802.1x authentication to protect communications.
- Swappable Faceplate: Allows for easy logo customization for corporate branding.
- EHS Headset Support: Includes an RJ9 port with EHS support for Plantronics headsets, providing an alternative wired/wireless headset option.
The Ultimate Communication Hub for UAE Power Users
The GRANDSTREAM GRP2615 represents the pinnacle of the GRP series, offering an unmatched combination of capacity, connectivity, programmability, and expandability. Its large color display, high line/SIP account support, 40 built-in digital MPKs, cutting-edge Wi-Fi 6 and Bluetooth 5.0, and support for up to four extension modules make it the ideal choice for the most demanding users in Dubai, Abu Dhabi, and across the UAE. Whether deployed on an executive’s desk, at a busy reception point, or in a high-volume contact center, the Grandstream GRP2615 provides the tools and performance necessary to handle complex communication workflows with efficiency and professionalism. It is the definitive high-end, carrier-grade IP phone for enterprises and service providers focused on empowering their power users.
GRANDSTREAM GRP2615 High-End Carrier-Grade IP Phone – Specifications
- Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
- Network Interfaces: Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
- Graphic Display:3 inch (480×272) TFT color LCD
- Wi-Fi: Yes, integrated dual-band (2.4GHz & 5GHz) Wi-Fi 6 (802.11a/b/g/n/ac/ax)
- Bluetooth: Yes, integrated Bluetooth 5.0
- Feature Keys: 10 line keys with up to 16 SIP accounts, 5 XML programmable context sensitive softkeys, 5 navigation/menu keys, 9 dedicated function keys for: MESSAGE(with LED indicator), TRANSFER, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
- MPKs: 40 built-in digital BLF/speed dial keys
- Extension Module: Yes (GBX20)
- Auxiliary Port: RJ9 headset jack (allowing EHS with Plantronics headsets), USB
- Voice Codecs and Capabilities: Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, iLBC, OPUS, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AGC, AJB
- Telephony Features: Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 2000 records), XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over
- HD Audio: Yes, HD handset and speakerphone with support for wideband audio
- Base Stand: Yes, 2 angle positions available, Wall Mountable (*wall mount sold separately)
- QoS: Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
- Security: User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot
- Multi-language: English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese, Korean, Japanese, and more
- Upgrade/Provisioning: Firmware upgrade via FTP/TFTP/HTTP/HTTPS, mass provisioning using GDMS (Grandstream Device Management System), TR-069 or AES encrypted XML configuration file
- Power & Green Energy Efficiency: Integrated Power-over-Ethernet(802.3af). Max power consumption 7.4W (PoE)
- Temperature and Humidity: Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensing
- Package Content: GRP2615 phone, handset with cord, phone stand, network cable, Quick Installation Guide, GPL license (Power adapter NOT included unless specified)
- Physical: Dimension: 243mm x 210mm x 82.3mm ; Unit weight: 970g ; Package weight: 1480g
- Compliance: FCC: Part 15 Class B; Part 15 Subpart C, 15.247; Part 15 Subpart E, 15.407; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; EN 301489-1; EN 301489-17; EN 300328; EN 301893; EN 62311; RCM: AS/NZS CISPR32; AS/NZS 4268; AS/NZS 62368.1; AS/CA S004; IC: ICES-003; CS-03; RSS-247; RSS-102.