Grandstream GRP2612 IP Phone
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Grandstream GRP2612 IP Phone

GRANDSTREAM GRP2612 Carrier-Grade IP Phone

Introduce a new level of professionalism and visual clarity to your business communications in Dubai and Abu Dhabi with the GRANDSTREAM GRP2612 Carrier-Grade IP Phone. This sleek and powerful model is designed for the modern desktop worker, featuring a vibrant 2.4-inch (320×240) TFT color LCD that enhances user interaction and information display. Supporting 4 SIP accounts across 4 line keys, the GRP2612 provides ample capacity for managing multiple calls and lines efficiently. A key productivity booster is the inclusion of 16 Virtual Multi-Purpose Keys (VPKs), accessible via page scrolling through the 4 physical line keys, allowing extensive customization for BLF, speed dial, or feature access. Engineered for mass deployment, it integrates seamlessly with Grandstream’s Device Management System (GDMS) for zero-touch provisioning and centralized management. Experience crystal-clear conversations with HD audio on both the handset and speakerphone, enhanced by noise shield technology. Further features include 5-way audio conferencing, EHS headset support, and the unique option of swappable faceplates for easy company branding across your UAE offices. The GRP2612 offers a compelling blend of advanced features, user-friendly design, and carrier-grade reliability for enterprises seeking a high-quality, easily manageable VoIP Phone UAE solution.

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Description

GRANDSTREAM GRP2612: Elevating the Desktop Experience with Color, Capacity, and Carrier-Grade Reliability in the UAE

As businesses in Dubai, Abu Dhabi, and across the United Arab Emirates continue to modernize their communication infrastructure, the demand for desktop IP phones that offer both advanced functionality and an enhanced user experience grows. The GRANDSTREAM GRP2612 Carrier-Grade IP Phone steps into this space, representing a significant advancement within the GRP series. Designed for the professional desktop user who requires more than basic features, the GRP2612 introduces a vibrant 2.4-inch color LCD, support for 4 SIP accounts across 4 line keys, and the flexibility of 16 Virtual Multi-Purpose Keys (VPKs). Coupled with Grandstream’s signature carrier-grade reliability, effortless GDMS cloud management, superior HD audio, and unique customization options like swappable faceplates, the Grandstream GRP2612 delivers a powerful, visually appealing, and highly manageable communication tool for enterprises of all sizes.

A Splash of Color and Enhanced Clarity: The 2.4-inch TFT LCD

The most immediate visual upgrade offered by the Grandstream GRP2612 is its 2.4-inch (320×240 pixel) TFT color LCD screen. Moving beyond the monochrome displays of the essential GRP models, the color screen provides several key benefits for users in busy UAE offices:

  • Improved Readability and Visual Appeal: Color allows for better differentiation of information, making caller ID, call status indicators, menu options, and softkey labels easier to discern at a glance. The overall interface feels more modern and engaging.
  • Enhanced Information Display: The color screen can potentially display richer information, such as contact photos (if supported by the PBX/directory) or more visually distinct status icons, contributing to a more intuitive user experience.
  • Better Branding Opportunities: The color display complements the phone’s ability to use custom screen XML, allowing for more visually appealing branding or customized application interfaces.

This upgrade significantly enhances the user interaction, making daily communication tasks more pleasant and efficient.

Expanded Capacity and Flexibility: 4 SIP Accounts and 16 VPKs

The Grandstream GRP2612 caters to users with more demanding communication needs:

  • 4 SIP Accounts / 4 Line Keys: Supporting up to 4 distinct SIP accounts provides ample flexibility for users managing multiple extensions, different business lines, or personal accounts alongside work lines. The 4 physical line keys allow for easy management of multiple active calls or monitored lines (SCA/BLA).
  • 16 Virtual Multi-Purpose Keys (VPKs): While having 4 physical line keys, the GRP2612 cleverly expands functionality through virtualization. Users can scroll through multiple pages (typically 4 pages of 4 keys each) using dedicated page keys, accessing a total of 16 VPKs. These VPKs can be programmed for various functions, most commonly:
    • BLF (Busy Lamp Field): Monitor the status (idle, ringing, busy) of numerous colleagues, crucial for receptionists or team environments.
    • Speed Dial: Provide one-touch access to a large number of frequently called contacts.
    • Feature Access: Program keys for quick access to PBX features like call park, pickup, voicemail access, etc.

This combination of 4 SIP accounts and 16 VPKs provides substantial capacity and customization options, allowing users to tailor the phone precisely to their workflow and communication patterns.

Designed for Mass Deployment and Effortless Management (GDMS)

A core strength of the GRP series, including the Grandstream GRP2612 , is its seamless integration with the Grandstream Device Management System (GDMS). This cloud-based platform revolutionizes how businesses in the UAE deploy and manage their phone fleets:

  • Zero-Touch Provisioning: Administrators can pre-configure GRP2612 settings within GDMS. When a new phone connects to the network, it securely contacts GDMS and automatically downloads its configuration, eliminating the need for manual setup at the desk. This drastically reduces deployment time and costs, especially for large rollouts.
  • Centralized Management: GDMS provides a single pane of glass to manage all Grandstream devices. Tasks like firmware upgrades, configuration changes (including VPK programming), troubleshooting, and device monitoring can be performed remotely and efficiently across the entire organization.
  • Enhanced Security: GDMS communication is secured, ensuring that provisioning and management processes are protected.

Carrier-Grade Audio Performance

Grandstream prioritizes exceptional audio quality. The Grandstream GRP2612 features HD audio support on both the handset and the full-duplex speakerphone. By utilizing wideband audio codecs (like G.722, Opus), it captures and reproduces a wider range of sound frequencies, resulting in clearer, richer, and more natural-sounding voice conversations. This improves understanding and reduces fatigue during long calls. Furthermore, integrated noise shield technology helps to minimize the intrusion of background office noise, ensuring that the user’s voice remains clear and professional to the listener on the other end.

Collaboration and Productivity Features

The Grandstream GRP2612 includes features designed to enhance collaboration and user productivity:

  • 5-Way Audio Conferencing: Easily initiate and manage conference calls with up to four other participants directly from the phone, facilitating group discussions without needing external bridging services.
  • Comprehensive Telephony Suite: Supports all standard call handling features like hold, transfer, forward, call park/pickup, call waiting, as well as advanced features like SCA/BLA.
  • Directory Access: Supports downloadable phonebooks (XML, LDAP up to 1000 entries) for easy access to corporate contacts.
  • Call History: Maintains a log of up to 1000 call records.
  • EHS Support: Includes an RJ9 headset jack with support for Electronic Hook Switch (EHS) functionality with compatible Plantronics headsets (check specific compatibility), allowing wireless headset users to answer and end calls remotely.

Unique Customization: Swappable Faceplates

A distinctive feature of the GRP2612 (and some other GRP models) is the swappable faceplate. This allows businesses to easily customize the physical appearance of the phone by adding their company logo or branding. It’s a simple yet effective way to reinforce corporate identity across the office environment in Dubai or Abu Dhabi.

Robust Security Foundation

Security is integral to the GRP2612 design. It incorporates enterprise-level security features, including:

  • Secure Boot: Ensures the phone only boots with authentic Grandstream firmware.
  • Dual Firmware Images: Provides redundancy during firmware upgrades, reducing the risk of bricking the device.
  • Encrypted Data Storage: Protects sensitive configuration information stored on the phone.
  • TLS and SRTP: Secures signaling (TLS) and media streams (SRTP) to prevent eavesdropping and tampering.
  • 1x: Supports port-based network access control for enhanced network security.

Connectivity Options (Model Variants)

It’s important to note that the base GRP2612 model features dual switched 10/100 Mbps Ethernet ports. For users requiring Gigabit speed or PoE, Grandstream offers variants:

  • GRP2612P: Includes integrated Power over Ethernet (PoE) and Gigabit Ethernet ports.
  • GRP2612W: Includes integrated dual-band Wi-Fi and standard 10/100 Mbps Ethernet ports.
  • GRP2612G: Includes Gigabit Ethernet ports but requires the standard power adapter (no PoE).

Choosing the correct variant based on network infrastructure (PoE availability, Gigabit requirements, Wi-Fi needs) is crucial.

The Professional Choice for Color, Capacity, and Control in the UAE

The GRANDSTREAM GRP2612 offers a compelling package for businesses in Dubai, Abu Dhabi, and across the UAE seeking a professional, feature-rich, and visually appealing desktop IP phone. Its vibrant color display enhances the user experience, while the 4 SIP accounts and 16 VPKs provide ample capacity and customization for productive workflows. Combined with the efficiency of GDMS management, carrier-grade HD audio, robust security, and the unique option for faceplate branding, the GRP2612 (and its P/W/G variants) represents an excellent investment for organizations looking to equip their workforce with a reliable and modern VoIP Phone UAE solution.

GRANDSTREAM GRP2612 Carrier-Grade IP Phone – Specifications

  • Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
  • Network Interfaces: Dual switched auto-sensing 10/100 Mbps Ethernet ports (GRP2612), Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE (GRP2612P/GRP2612G), Dual switched auto-sensing 10/100 Mbps Ethernet ports with integrated dual-band Wi-Fi (GRP2612W)
  • Graphic Display:4 inch (320×240) TFT color LCD
  • Wi-Fi: Yes, integrated dual-band Wi-Fi 802.11 a/b/g/n/ac (2.4Ghz & 5Ghz) (GRP2612W only)
  • Feature Keys: 4 line keys with up to 4 SIP accounts, 4 XML programmable context sensitive softkeys, 16 digital BLF/speed-dial keys (via 4 multi-purpose line keys with page scrolling), 5 navigation/menu keys, 9 dedicated function keys for: MESSAGE(with LED indicator), TRANSFER, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
  • Auxiliary Port: RJ9 headset jack (allowing EHS with Plantronics headsets)
  • Voice Codecs and Capabilities: Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, iLBC, OPUS, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AGC, AJB
  • Telephony Features: Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable phonebook(XML, LDAP, up to 1000 items), call waiting, call log(up to 1000 records), XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over
  • HD Audio: Yes, HD handset and speakerphone with support for wideband audio
  • Base Stand: Yes, 2 angle positions available, Wall Mountable (*wall mount sold separately)
  • QoS: Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS. Layer 2 QoS (802.1Q, 802.1P) and 802.11e (WMM) on GRP1612W
  • Security: User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot
  • Multi-language: English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese, Korean, Japanese, and more
  • Upgrade/Provisioning: Firmware upgrade via FTP/TFTP/HTTP/HTTPS, mass provisioning using GDMS/TR-069 or AES encrypted XML configuration file
  • Power & Green Energy Efficiency:
    • Universal power adapter included: Input:100-240V ; Output: +5V, 0.6A (GRP2612/GRP2612W only)
    • Integrated Power-over-Ethernet(802.3af) (GRP2612P/GRP2612G only)
    • Max power consumption 3W (power adapter, GRP2612/GRP2612W/GRP2612G) or 3.8W (PoE, GRP2612P/GRP2612G)
  • Temperature and Humidity: Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensing
  • Package Content: GRP2612 phone, handset with cord, phone stand, 5V power adapter (with GRP2612/GRP2612W/GRP2612G only), network cable, Quick Installation Guide, GPL license
  • Physical: Dimension: 203mm x 193mm x 52.1mm ; Unit weight: 554g ; Package weight: 936g
  • Compliance: FCC: Part 15 Class B; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; RCM: AS/NZS CISPR32; AS/NZS 62368.1; AS/CA S004; IC: ICES-003; CS-03; (GRP2612/GRP2612P/GRP2612G)
    • GRP2612W Compliance: FCC: Part 15 Class B; Part 15 Subpart C, 15.247; Part 15 Subpart E, 15.407; FCC Part 68 HAC; CE: EN 55032; EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1; EN 301 489-1; EN 301 489-17; EN 300 328; EN 301 893; EN 62311; RCM: AS/NZS CISPR32; AS/NZS 62368.1; AS/NZS 4268; AS/CA S004. IC: ICES-003; CS-03, Part V; RSS-247; RSS-102.

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