Grandstream GXP1610 IP Phone
Grandstream GXP1610 IP Phone - Image 2
Grandstream GXP1610 IP Phone - Image 3

Grandstream GXP1610 IP Phone

GRANDSTREAM GXP1610 Basic IP Phone

Discover the GRANDSTREAM GXP1610 Basic IP Phone, the ideal entry point into the world of reliable and user-friendly VoIP communication for small businesses, home offices, and low-call-volume environments across Dubai, Abu Dhabi, and the UAE. This dependable device focuses on delivering essential calling features with exceptional simplicity and cost-effectiveness. Supporting one SIP account and two simultaneous call appearances managed via two line keys with dual-color LEDs, the GXP1610 ensures users can handle calls efficiently. The clear 132×48 pixel LCD screen provides easy visibility for caller ID, call status, and menu navigation. Enhance productivity with three XML programmable context-sensitive soft keys for customizing access to frequently used functions, and facilitate collaboration with built-in 3-way audio conferencing. Despite its basic positioning, the GXP1610 delivers HD audio quality on both the handset and the full-duplex speakerphone, ensuring crystal-clear conversations. It includes essential telephony features like call hold, transfer, forward, and EHS headset support. With dual switched 10/100 Mbps Ethernet ports for network passthrough and straightforward provisioning options compatible with Grandstream UCM IP PBXs and GDMS, the GXP1610 offers a practical, high-quality IP Phone Dubai solution for users needing fundamental VoIP capabilities without complexity. (Note: Requires included power supply; for PoE, consider the GXP1615).

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Description

GRANDSTREAM GXP1610: The Foundation of Reliable VoIP Communication for UAE Businesses

In the bustling economic landscape of Dubai, Abu Dhabi, and the broader United Arab Emirates, businesses of all sizes require communication tools that are both effective and efficient. For small businesses, home offices, retail environments, warehouses, or any setting where straightforward, reliable voice communication is paramount, the GRANDSTREAM GXP1610 Basic IP Phone provides an exceptional solution. As a cornerstone of Grandstream’s renowned GXP series, the GXP1610 is meticulously designed to deliver essential Voice over IP (VoIP) features with unparalleled simplicity, user-friendliness, and cost-effectiveness. It strips away complexity, focusing instead on providing a high-quality, dependable calling experience that allows users to connect effortlessly. Supporting one SIP account, two line keys for managing up to two simultaneous calls, a clear 132×48 pixel LCD, 3-way audio conferencing, and crucial HD audio quality, the Grandstream GXP1610 represents the perfect entry point for organizations embracing the benefits of modern IP telephony in the UAE.

Simplicity and Ease of Use: The Core Design Philosophy

The Grandstream GXP1610 excels in its intuitive design and straightforward operation. Recognizing that not every user requires a complex, feature-laden device, Grandstream focused on creating a phone that is easy to deploy, configure, and use daily:

  • Clear LCD Display: The 132×48 pixel (2.95-inch) monochrome LCD screen provides essential information at a glance, including caller ID, call duration, line status, date/time, and soft key labels. While basic, its clarity ensures easy readability in typical office lighting conditions.
  • Dedicated Function Keys: Thirteen dedicated function keys provide one-touch access to common telephony operations, minimizing the need to navigate through menus. These include keys for Phonebook, Message (with LED indicator), Hold, Headset, Mute, Send/Redial, Speakerphone, Volume control, Transfer, Conference, and Page/Intercom.
  • Line Keys with LEDs: Two line keys with dual-color LEDs clearly indicate line status (idle, ringing, active) and allow users to easily switch between up to two simultaneous calls.
  • Soft Keys: Three XML programmable context-sensitive soft keys provide dynamic access to relevant features based on the phone’s current state (e.g., dial, answer, end call, conference options), enhancing usability without cluttering the interface.
  • Navigation Keys: Standard 5-way navigation keys facilitate easy menu browsing and option selection.

This focus on essential keys and a clear display makes the Grandstream GXP1610 incredibly easy for new users to learn and operate, reducing training time and increasing adoption rates within UAE businesses.

Essential VoIP Functionality for Productivity

Despite its classification as a basic IP phone, the Grandstream GXP1610 incorporates key features that enhance productivity and collaboration:

  • One SIP Account, Two Call Appearances: Supports a single SIP identity but allows the user to manage up to two calls simultaneously using the two line keys. This is sufficient for many standard office users who primarily handle one call at a time but occasionally need to place a call on hold to answer another.
  • 3-Way Audio Conferencing: Enables users to easily set up conference calls with two other parties directly from the phone, facilitating quick collaboration without needing external conferencing services.
  • Comprehensive Call Handling: Includes standard features expected in a business phone: call hold, transfer (attended and blind), forward (unconditional, no answer, busy), call waiting, call pickup (group and selective), call park, and do not disturb (DND).
  • Phonebook and Call Log: Features a downloadable phonebook (via XML or LDAP) with a capacity of up to 1000 entries and a call log storing up to 200 records (received, dialed, missed), allowing users to easily manage contacts and track call history.
  • EHS Headset Support: The integrated RJ9 headset jack supports Electronic Hook Switch (EHS) functionality with compatible Plantronics headsets, allowing users to answer and end calls directly from their wireless headset, providing mobility around the desk.

These features ensure that users have the necessary tools to handle their daily communication tasks efficiently.

Uncompromised Audio Quality: HD Voice

Grandstream understands that clear communication is non-negotiable. The Grandstream GXP1610 incorporates HD audio technology to deliver a superior listening experience:

  • HD Handset and Speakerphone: Both the handset and the full-duplex speakerphone support wideband audio codecs (like G.722), providing richer, more natural-sounding voice quality compared to traditional narrowband telephony. This reduces listening fatigue and improves comprehension, crucial for effective business communication in potentially noisy UAE office environments.
  • Advanced Audio Features: Includes support for standard voice codecs (G.711, G.729A/B, G.726, etc.), acoustic echo cancellation (AEC), automatic gain control (AGC), and adaptive jitter buffer (AJB) to ensure optimal audio performance under various network conditions.

This commitment to HD audio ensures that even this entry-level phone delivers a professional-grade communication experience.

Deployment and Management: Simplified for Efficiency

Grandstream simplifies the deployment and management of the Grandstream GXP1610 , making it ideal for businesses with limited IT resources:

  • Dual 10/100 Mbps Ports: While not Gigabit, the dual switched Ethernet ports allow a single network drop to serve both the phone and a co-located PC, reducing cabling requirements. (Note: The Grandstream GXP1610 requires the included external power supply).
  • Automated Provisioning: Supports multiple provisioning methods, including:
    • Zero-Configuration with Grandstream UCM: When used with Grandstream’s UCM series IP PBXs, the Grandstream GXP1610 can be automatically detected and provisioned, drastically simplifying setup.
    • TR-069: Allows for remote management and provisioning by service providers.
    • Encrypted XML Configuration Files: Secure mass deployment via TFTP, HTTP, or HTTPS using AES-encrypted configuration files.
  • GDMS Compatibility (Check Firmware): While primarily managed via direct configuration or UCM integration, newer firmware versions may offer compatibility with Grandstream’s Device Management System (GDMS) cloud platform for centralized management, though this is more prominent in the GRP series.

Security Considerations

Even basic phones require robust security in today’s environment. The Grandstream GXP1610 includes essential security features:

  • TLS and SRTP: Supports Transport Layer Security (TLS) for secure signaling and Secure Real-time Transport Protocol (SRTP) for encrypting voice media, protecting calls from eavesdropping.
  • HTTPS Provisioning: Securely downloads configuration files.
  • 1x Media Access Control: Provides port-based network access control.
  • Password Protection: User and administrator level passwords prevent unauthorized access.
  • MD5/MD5-sess Authentication: Secure authentication mechanisms.

The Ideal Choice for Foundational VoIP Needs in the UAE

The GRANDSTREAM GXP1610 stands out as a highly reliable, user-friendly, and cost-effective solution for businesses and individuals in Dubai, Abu Dhabi, and across the UAE seeking fundamental VoIP capabilities. Its focus on simplicity, ease of use, essential calling features, HD audio quality, and straightforward deployment makes it perfect for common areas, low-to-moderate call volume users, or as a bulk deployment option where basic, dependable communication is the priority. While lacking the advanced features of higher-end models (like PoE on this specific model, Gigabit Ethernet, or integrated wireless), the Grandstream GXP1610 delivers exceptional value and performance for its intended role, providing a solid foundation for any organization’s transition to or expansion of its VoIP infrastructure.

GRANDSTREAM GXP1610 Specifications:

  • Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
  • Network Interfaces: Dual switched auto-sensing 10/100 Mbps Ethernet ports
  • Graphic Display: 132 x 48 (2.95’’) LCD display
  • Feature Keys: 2 line keys with dual-color LED and 1 SIP account, 3 XML programmable context sensitive soft keys, 5 (navigation, menu) keys. 13 dedicated function keys for PAGE/INTERCOM, PHONEBOOK, MESSAGE, HOME, HOLD, RECORD, MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME
  • Voice Codecs: Support for G.711µ/a, G.722 (wide-band), G.723, G.726-32, G.729 A/B, iLBC, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC
  • Telephony Features: Hold, transfer, forward (unconditional/no-answer/busy), 3-way conferencing, call park/pickup, downloadable phone book (XML, LDAP, up to 1000 items), call waiting, call history (up to 200 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones, server redundancy & fail-over
  • Headset Jack: RJ9 headset jack (allowing EHS with Plantronics headsets)
  • HD Audio: Yes, HD handset and speakerphone with support for wideband audio
  • Base Stand: Yes, 2 angled positions available. Wall Mountable.
  • Wall Mountable: Yes
  • QoS: Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
  • Security: User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control
  • Multi-language: English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditional Chinese, Korean, Japanese and more
  • Upgrade/Provisioning: Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file
  • Power & Green Energy Efficiency: Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA; Max power consumption: 1.8W
  • Physical: Dimension: 209mm (L) x 184.5mm (W) x 76.2mm (H) (with handset); Unit weight: 0.74kg; Package weight: 1.1kg
  • Temperature and Humidity: Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensing
  • Package Content: GXP1610 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, brochure, GPL License
  • Compliance: FCC: Part 15 (CFR 47) Class B; CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1; RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; IC: ICES-003, CS-03

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